Effective Date: February 15, 2026
These Terms of Service (“Terms”) form a legally binding agreement between you (“User,” “Customer,” “you”) and Agent Growth Hub Inc., an Ontario corporation (“Agent Growth Hub,” “AGH,” “Company,” “we,” “us,” “our”).
By accessing or using the Agent Growth Hub CRM platform (“Platform”), you agree to these Terms.
1. Description of Services
Agent Growth Hub provides access to a cloud-based customer relationship management platform (CRM), marketing automation tools, AI-powered tools, communication systems, and related services (collectively, the “Services”).
The Platform is operated using white-labeled third-party infrastructure, including but not limited to GoHighLevel and other third-party service providers.
Users are granted access to a subaccount within Agent Growth Hub’s master infrastructure. Users do not own the underlying software platform.
2. Eligibility
You must:
Be at least 18 years old
Have authority to bind a business entity (if applicable)
Use the Services in compliance with all applicable laws in Canada, the United States, and any other jurisdiction in which you operate
3. Account Ownership & Structure
3.1 Subaccount Structure
All user accounts are subaccounts under Agent Growth Hub’s master account.
Agent Growth Hub retains ownership of the master infrastructure.
3.2 Platform Ownership
Users do not obtain ownership rights in:
The CRM system
Underlying software
Snapshots
Workflows
Templates
AI systems
Infrastructure configurations
3.3 Access Rights
Users are granted a limited, revocable, non-exclusive license to access their subaccount.
4. Fees, Billing & Stripe Authorization
4.1 Subscription Fees
Services may include:
Monthly subscriptions
Annual subscriptions
Setup fees
Add-on services
Usage-based charges (e.g., SMS, calling)
4.2 Free Trial
If a free trial is offered (e.g., 7 days), billing begins automatically at the end of the trial unless cancelled before expiration.
4.3 Automatic Renewal
All subscriptions automatically renew unless cancelled before the renewal date.
4.4 Payment Authorization
By providing payment details, you authorize Agent Growth Hub and its payment processor (including Stripe) to charge your payment method for all fees due.
4.5 No Refund Policy
All payments are non-refundable unless otherwise required by law.
4.6 Failed Payments
If payment fails:
Access may be suspended
Services may be terminated
Late fees may apply
Collections may be initiated
4.7 Taxes
Users are responsible for all applicable taxes, including HST, GST, state sales tax, or other governmental charges.
4.8 Chargebacks
Initiating a chargeback without prior written dispute resolution may result in immediate suspension or termination.
5. Acceptable Use & Compliance Responsibility
Users are solely responsible for compliance with all laws governing:
CASL (Canada)
CAN-SPAM (US)
TCPA (US)
FCC regulations
Telemarketing laws
Do-Not-Call lists
Data protection laws
Privacy regulations
Agent Growth Hub does not provide legal advice and is not responsible for your compliance obligations.
You agree not to:
Send unlawful spam
Conduct illegal robocalls
Use purchased lead lists in violation of law
Misrepresent identity
Engage in harassment or deceptive marketing
Use AI systems to generate unlawful communications
6. AI Features Disclaimer
The Platform may include AI-powered tools.
You acknowledge:
AI outputs may contain errors
AI may generate inaccurate, incomplete, or misleading information
AI responses are not legal, financial, or professional advice
You are solely responsible for reviewing and approving AI-generated content before use
Agent Growth Hub disclaims all liability for damages arising from AI-generated content.
7. Third-Party Infrastructure Disclaimer
The Platform relies on third-party services, including but not limited to:
GoHighLevel
Stripe
Twilio
Email delivery providers
Hosting providers
Agent Growth Hub is not responsible for:
Outages
Downtime
Message delivery failures
SMS filtering
Carrier blocking
Third-party service interruptions
API failures
8. Telecommunications & Messaging Disclaimer
If you use SMS, calling, or AI voice:
You are the sender of record
You are responsible for opt-in documentation
You must maintain consent records
You must honor opt-outs
You assume all regulatory liability
Agent Growth Hub is a technology provider only and not a telecommunications carrier.
9. Data & Content Responsibility
Users are solely responsible for:
All data uploaded
All contacts imported
All marketing communications sent
All consumer consent records
Agent Growth Hub does not verify the legality of user data.
10. Suspension & Termination
Agent Growth Hub may suspend or terminate accounts immediately for:
Suspected illegal activity
Excessive complaints
Spam reports
Regulatory risk
Non-payment
Termination does not entitle you to refunds.
11. Limitation of Liability
To the maximum extent permitted by law:
Agent Growth Hub’s total liability shall not exceed the total subscription fees paid by you in the preceding 3 months.
Agent Growth Hub shall not be liable for:
Lost profits
Lost leads
Lost data
Business interruption
Indirect damages
Regulatory fines
Reputation damage
12. Indemnification
You agree to indemnify and hold harmless Agent Growth Hub from:
Regulatory investigations
TCPA claims
CASL claims
Spam lawsuits
Data breach claims caused by your actions
Consumer lawsuits
Government penalties
13. No Performance Guarantee
Agent Growth Hub does not guarantee:
Lead conversion
Revenue increases
Message deliverability
AI accuracy
Marketing results
14. Force Majeure
We are not liable for delays caused by events beyond our control, including:
Internet outages
Cyberattacks
Government action
Platform provider failures
15. Governing Law & Arbitration
These Terms are governed by the laws of Ontario, Canada.
Any dispute shall be resolved by binding arbitration in Ontario.
You waive:
Jury trial rights
Participation in class actions
16. Modifications
Agent Growth Hub may update these Terms at any time. Continued use constitutes acceptance.